COVID-19 Information and Resources for AbbVie Care Patients
As COVID-19 continues to have an impact on our communities, we want you to know we are here to help. AbbVie is focused on the health and safety of patients, health care professionals (HCPs) and employees.
The information below is provided for AbbVie Care patients who have been prescribed a relevant AbbVie medication and is not intended to replace the advice of your healthcare team.
Supply chain and production
We are closely managing manufacturing and supply chain resources around the world to minimize any possible disruption to patients receiving their medicines.
Managing your prescriptions at this time
Call your doctor or pharmacist for advice on how to safely obtain your prescriptions and your medication during this time. They are in the best position to provide you with advice specific to your circumstances and level of risk.
Due to the current situation, pharmacies may offer home delivery services for people in home-isolation and for vulnerable patient groups. Ask your local pharmacy if this service is available to you.
Managing your treatment concerns at this time
If you are concerned about starting a new treatment or stopping an existing treatment it is recommended that you first discuss this with your prescribing doctor.
There are many factors that are taken into consideration when making these treatment decisions and your doctor will be able to consider your specific circumstances and provide you with individual medical advice and guidance.
Who should I talk to about COVID-19 and my situation?
As many factors specific to each person should be taken into account (including the medications you are taking), you should call your prescribing doctor for individual medical advice and guidance appropriate for your circumstances. You should also carefully read the Consumer Medicine Information (CMI) for your medication, refer to the resources section of this page for AbbVie product CMI’s.
You can also refer to the Australian government guidance for general information on COVID-19 and how to help reduce the spread and protect ourselves. Remember that this information is general in nature and should be read in conjunction with your doctor’s advice and the CMI for your medication. Visit the Australian Department of Health website for the latest information which is being reviewed and revised regularly. You can also contact the National Coronavirus Helpline on 1800 020 080.
USEFUL RESOURCES AND CONTACT DETAILS
Your doctor or other healthcare professional: Your prescribing doctor can provide medical advice to address your individual needs and should always be your first point of contact for any questions related to your health or your treatment. Be sure to always tell any healthcare professional who is assisting you, about all the medications you are taking.
Consumer Medicines Information (CMI) – You should always read the CMI for your AbbVie medication. The CMI can answer some questions about the product but remember that it does not take the place of talking to your healthcare professional.
AbbVie Contact Details
For enquiries regarding AbbVie’s patient support program services please contact
Telephone: 1800 222 843
ABBVIE MEDICAL INFORMATION
For general enquiries regarding an AbbVie product please contact
Telephone: 1800 043 460
AU-ABBV-200085 September 2020
AbbVie Care is a tailored support service available only to Australian residents who have been prescribed a medication made by AbbVie and is not intended to replace the advice of your healthcare team. To check the manufacturer of your medication please refer to your product packaging.
Copyright© 2019 AbbVie Pty Ltd. MASCOT, NSW, 2020. Australia AU-ABBV-190163 v3 / AU-ABBV-190074 v4 / AU-ABBV-190164 v5 July 2020